Effective Date: 12/01/2024

1. General Conditions

1.1 Customized Experiences:

All experiences provided by the Company are tailored to individual requests. The Company reserves the right to reject any request at its sole discretion.

1.2 Compliance with Laws:

All experiences must comply with applicable local, state, federal, and international laws. The Company does not support or condone illegal activities and will not facilitate any requests deemed unlawful or unethical.

1.3 Non-Refundable Payments:

All payments made to the Company are non-refundable unless expressly stated otherwise in writing.

1.4 Client’s Responsibility:

It is the Client’s sole responsibility to disclose all necessary information truthfully, including but not limited to personal preferences, legal requirements, and relevant health conditions.

2. Limitations of Liability

2.1 No Liability for Damages:

The Company and its affiliates, employees, agents, subcontractors, or third-party providers (“Released Parties”) are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of Services, including but not limited to:

- Personal injury, illness, or death.

- Property damage or theft.

- Emotional distress or mental harm.

- Financial losses.

2.2 Assumption of Risk:

The Client acknowledges and voluntarily assumes all risks associated with participation in the Services, including risks arising from negligence (whether active or passive) by the Released Parties.

2.3 Third-Party Providers:

The Company engages third-party providers to fulfill certain aspects of experiences. The Company is not liable for any acts, omissions, or errors of third-party providers, including but not limited to:

- Travel and transportation.

- Accommodation.

- Security or personal protection services.

- Activity-specific service providers.

2.4 Personal Protection:

If personal protection services are included, the Company and its providers will act diligently within the scope of their role but assume no liability for harm, injury, or death caused by external circumstances beyond their control.

3. Financial Terms

3.1 Minimum Fees:

The Client acknowledges that Services start at $25,000. Additional fees may apply based on customization and third-party provider costs.

3.2 Loans and Financing:

If the Client seeks financing through a partnered loan provider, the terms of that loan are solely between the Client and the loan provider. The Company bears no liability for any loan disputes or obligations.

3.3 Payment Deadlines:

Full payment or agreed-upon deposits must be received by the Company before Services commence. Failure to make timely payments may result in cancellation of Services without refund.

3.4 Currency and Taxes:

All prices are listed in USD and do not include applicable taxes, duties, or fees unless otherwise specified. Clients are responsible for any additional charges.

4. Information Verification and Background Checks

4.1 Verification Requirements:

The Company reserves the right to verify the Client’s information, including identity, legal status, and financial capability. Failure to provide accurate or verifiable information will result in disqualification from Services without refund.

4.2 Background Checks:

Certain experiences may require a background check. By engaging the Services, the Client consents to such checks and understands that refusal to comply will result in cancellation of the Services without refund.

5. Behavioral and Legal Compliance

5.1 Prohibited Activities:

The Client agrees not to request or engage in any activities that are illegal, unethical, or pose a safety risk to any individual.

5.2 Behavioral Expectations:

The Company reserves the right to terminate Services without refund if the Client engages in unlawful, disruptive, or inappropriate behavior.

5.3 Adherence to Safety Standards:

The Client must comply with all safety instructions and guidelines provided by the Company or third-party providers. The Company assumes no responsibility for consequences arising from non-compliance.

6. Confidentiality and Data Use

6.1 Confidentiality:

All information provided by the Client is treated as strictly confidential and will not be disclosed to third parties except as required for the fulfillment of Services or by law.

6.2 Data Use:

The Company does not use Client information for promotional purposes. However, if an experience is not booked at the time information is provided, the Company may contact the Client via email or text to encourage booking.

6.3 No Data Selling:

The Company does not sell or share Client information with external parties. Internal sharing is restricted to staff members who need to know in order to deliver the Services.

7. Dispute Resolution

7.1 Arbitration Clause:

Any disputes arising under this Agreement shall be resolved through binding arbitration in accordance with the rules of American Arbitration Association. The arbitration shall take place in Florida, and the decision of the arbitrator(s) shall be final and binding.

7.2 Waiver of Class Actions:

The Client waives the right to participate in any class action or representative proceeding against the Company.

8. Indemnification

The Client agrees to indemnify, defend, and hold harmless the Released Parties from any claims, damages, losses, liabilities, or expenses arising from their actions, omissions, or participation in the Services, including:

- Misrepresentation of information.

- Violation of laws or regulations.

- Harm caused to third parties.

9. Force Majeure

The Company shall not be held liable for failure or delay in performing obligations due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, strikes, terrorism, or government actions.

10. Miscellaneous Provisions

10.1 Entire Agreement:

This Agreement constitutes the entire understanding between the Parties and supersedes any prior agreements or representations.

10.2 Severability:

If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

10.3 Governing Law:

This Agreement shall be governed by and construed in accordance with the laws of Florida.

10.4 Amendments:

The Company reserves the right to amend these Terms and Conditions at any time without prior notice. The most current version will be made available on the Company’s website.

11. Refund Policy

11.1 Payment Structure:

A deposit is required to move forward with your itinerary. Upon accepting your itinerary, an additional deposit is required to secure the experiences at the allotted time and date. The deposit amount varies depending on the experience. The remaining balance is due 30 days prior to the scheduled experience departure. You can review a more detailed Refund Policy Here.

11.2 Cancellation Policy:

If you cancel 30 days prior to departure, you will not be charged, but deposits are non-refundable.If you pay the entire itinerary upfront and cancel 30 days prior to departure, you may be eligible for a refund minus any deposits made.